SpinPlatinum Terms and Conditions

Welcome to SpinPlatinum, your trusted online casino destination. These Terms and Conditions govern your use of our website at spinplatinum.com and all services we provide. By registering an account, accessing our platform, or placing any wager, you agree to be fully bound by these terms. We encourage you to read this document carefully before using SpinPlatinum Casino online. If you do not agree with any part of these conditions, you must not use our services.

1. About Us and Our License

At SpinPlatinum, we operate under the ownership of NewEra B.V., a company incorporated under the laws of Curaçao, with Company Number 157707, located at Scharlooweg 39, U.13, Willemstad, Curaçao. Our service facilitator is NewEra Cyprus Limited (Cyprus registration HE428202), located at Prodromou 75, Oneworld Parkview House, 4th Floor, 2063, Nicosia. Paysafe-related payments are processed by NewEra Cyprus Limited.

We hold a license issued by the Curaçao Gaming Authority, licence number OGL/2024/181/0181, under the National Ordinance on Games of Chance. Our SpinPlatinum online casino platform is powered by Ardevar, and we are committed to providing a safe, fair, and regulated gaming environment for all eligible players.

2. Eligibility and Account Registration

To use our services at SpinPlatinum, you must meet the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident or citizen of any restricted country listed in our policy.
• You must provide accurate, complete, and current registration information.
• You must not already hold an active account with us.
• You must not be acting on behalf of another person when registering.

We reserve the right to verify your identity at any time. Failure to provide satisfactory documentation may result in account suspension or termination. At SpinPlatinum, we take account security seriously and require all users to maintain the confidentiality of their login credentials. For account access issues, you can use the SpinPlatinum login page on our website.

2.1 Restricted Countries

Our casino SpinPlatinum does not accept players who are citizens or nationals of Burma (Myanmar), North Korea, Iran, Russia, China, or the United States. Additionally, we do not accept residents of numerous jurisdictions including, but not limited to, Australia, Austria, France and its Territories, the Netherlands and its Territories, Spain, the United Kingdom, and the United States. We reserve the right to refuse customers from additional countries at our sole discretion.

3. Deposits, Withdrawals, and Payments

We support a wide range of payment methods at SpinPlatinum Casino, including Visa, Mastercard, Skrill, Neteller, ecoPayz, MiFinity, MuchBetter, Interac, PayRedeem, Rapid Transfer, and various cryptocurrencies including BTC, ETH, LTC, XRP, USDT, and others.

3.1 Deposit Rules

• The minimum deposit is €10 for fiat currencies and €20 for cryptocurrency transactions.
• All deposits must be wagered at least 5 times before any withdrawal can be requested.
• We accept deposits in multiple currencies including EUR, USD, CAD, CHF, NZD, and more.

3.2 Withdrawal Rules

• The minimum withdrawal amount is approximately €20, subject to region and payment method.
• We apply a weekly withdrawal limit of up to €5,000 (or currency equivalent) for standard accounts; VIP players may receive higher limits.
• Maximum winnings of any kind are capped at €100,000 per day.
• Each withdrawal requires identity verification and is subject to review by our relevant department.
• We may pay large withdrawal amounts in installments.
• Multiple withdrawals within a 30-day period may incur a processing fee of up to 8%.
• Withdrawals are remitted to the same account or method used for the original deposit.

4. Bonuses and Promotional Terms

At SpinPlatinum, we offer a generous SpinPlatinum welcome bonus of 100% up to €500 plus 100 Free Spins for new casino players. We also advertise a 100% up to €200 Welcome Bonus with 150 Free Spins on selected promotions. The SpinPlatinum bonus is subject to the following conditions:

• Maximum bonus conversion is 10x for the welcome bonus (5x for reload offers).
• While a bonus is active, the maximum permitted bet is €12 or 5% of the bonus amount, whichever is lower.
• Free Spins must be used within 7 days of being credited to your account.
• No withdrawals may be requested while a bonus remains active.
• Casino and sports bonuses are treated separately — only one bonus per type may be active at a time.

Our SpinPlatinum promo code offers and ongoing promotions — including weekly reloads, cashback, monthly free spins, and tournament prize pools — are each governed by their own specific terms, which we publish on the relevant promotional pages. We reserve the right to modify, suspend, or withdraw any promotion at any time without prior notice.

5. Responsible Gaming

We are deeply committed to promoting responsible gambling across our SpinPlatinum platform. We provide players with tools to manage their gaming activity, including deposit limits, session time reminders, self-exclusion options, and reality checks. If you wish to self-exclude from our casino, please contact us directly at customercare@spinplatinum.com. For general account closure requests, you may reach our team at customerassist@spinplatinum.com.

6. Game Availability and Fairness

Our SpinPlatinum casino online library features over 3,000 games, including slots, live casino tables, progressive jackpots, scratch cards, virtual sports, crash games, and a sportsbook. We partner with leading providers including NetEnt, Pragmatic Play, Betsoft, Play'n GO, Evolution, Nolimit City, Hacksaw Gaming, Yggdrasil, and many more. All games available through our platform are regularly tested to ensure fair outcomes and compliance with applicable regulations.

7. Intellectual Property

All content on our website — including logos, graphics, text, software, and game interfaces — is the property of SpinPlatinum or our licensed content providers. You may not reproduce, distribute, or commercially exploit any material from our platform without our express written permission.

8. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted access to SpinPlatinum Casino, we do not guarantee that our platform will be free of errors, delays, or technical interruptions. We are not liable for any losses arising from system outages, third-party failures, or circumstances beyond our reasonable control. Our total liability to you for any claim shall not exceed the amount you have deposited in the preceding 30 days.

9. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any dispute arising out of or in connection with your use of our services shall be subject to the exclusive jurisdiction of the competent courts of Curaçao, unless otherwise required by applicable local law. If you have a complaint, we encourage you to contact our support team first at support@spinplatinum.com. Our customer support is available 24/7 via live chat, email, and phone.

10. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you through our website or via email. Your continued use of the SpinPlatinum Casino after any such changes constitutes your acceptance of the updated terms. We recommend that you review this page regularly to stay informed of any updates.

If you have any questions regarding these terms, please do not hesitate to contact our support team. At SpinPlatinum, we are committed to transparency, fairness, and providing you with a secure and enjoyable gaming experience.